Face, Hand & Body Cream ~ Lavender Essential Oil ~ 100% Natural, Gluten-free, Nut-free

  • $14.95

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Lavender soap container
Hi Trish! Thank you for taking the time to share your thoughts about the new pump bottle. We'd love to sort this out to make sure your experience is positive. I'm wondering if maybe the pump is defective? Could you please try one of your other bottles to see if it does the same thing? Depending on the results we will either send you a replacement pump or enough of the 8 ounce jars for you to decant the cream into. And if it is the case that the pump is okay, in future simply indicate when you reorder that you'd prefer a jar and we will make that happen :-) Our goal is always to make things right and we greatly appreciate your help in first letting us know there is an issue and then trouble shooting to get to a solution. :-) And finally, please check your email for a coupon from us to thank you! Be well, Leigh and the Soap Pro team <3