Product Info, Retail Shipping Policies, 100% Guarantee

15% Off Zero Waste Products

Save 15% on all retail zero waste products from now until 11:59 pm Wednesday, February 24, 2021.

About Our Products  

  • We create for folks with scent &/or chemical sensitivities
  • All are gluten-free, nut-free & contain no latex allergy reactive ingredients
  • Most are vegan (except the five with honey or beeswax)
  • All are handmade in small batches high quality ingredients
  • Unscented products are stored apart from essential oil scented ones

Grandbaby-tested  The red heart used to join the text 'Grandbaby-tested' with 'Nana-approved!' Nana-approved! 

  • We promise all of our products are tested on ourselves, family members (including grand babies!) & friends.
  • We promise to never test any product on animals, even ones designed for pets. We test them on ourselves, family members & friends, too!
  • We promise to make sure you & your customers are 100% satisfied . . . if there is any problem with your order or a product let us know & we will make it right.

Retail Order Shipping & FREE Shipping Policies

Our priority is getting what you want to you as efficiently and cost-effectively as possible. Please see below for our shipping policies. We can certainly ship anywhere else in the world, too :-) We will work with you to get the best solution possible figured out!

Shipping Time Frame & Carriers

  • We ship retail orders twice a week. When your order is shipped we will send you the tracking information.
  • Orders in Canada are sent via CanPar or Canada Post.
  • Orders to the USA & International are shipped via Canada Post. 

Canada & the USA

  • FREE Shipping - We pay the shipping (including tax) on orders over $75 CAD (subtotal after coupon applied, before applicable taxes)
  • YOU pay - You pay $20 (plus applicable tax) shipping on orders from $0 to $74.99 CAD
  • US orders - The purchaser is responsible to pay any duties that may be charged by US Customs.  

Ireland & the UK

  • FREE Shipping - We pay the shipping (including tax) on orders over $150 CAD (subtotal after coupon applied, before applicable taxes)
  • YOU pay - You pay $60 (plus applicable tax) shipping on orders from $0 to $149.99 CAD
  • Duties - The purchaser is responsible to pay any duties that may be charged by Irish or UK customs.  

 Our 100% Satisfaction Guarantee

We work very hard to make sure that what you decide to use is going to meet and exceed your expectations. So, we are proud to offer a 100% satisfaction guarantee on all of the products we make for you.

If you are not satisfied for any reason we really, really want to know! Please get in touch and share with us what you have experienced. We don't need to see your receipt and it doesn't even matter if you bring back the item to us . . . though we'd gladly take it to help us figure out what the problem might be.

We deal with any issues on a case-by-case basis . . . so, please get in touch and together we'll figure out a solution that works for you.

Thanks for collaborating with us! :-)